Storage operations/ Virtualization - Microsoft Corp hyd

Company : Microsoft Corporation

Location : Hyderabad



The storage operations team is responsible for minimizing the adverse impacts of Incidents and Problems on the business caused by errors in the IT Infrastructure and initiate actions to prevent recurrence of incidents related to those errors and provide Health & welfare of the Storage environment.

Provide storage utility Management support to Microsoft internal Business Unit IT customers in providing technical support activities for line of business and mission critical production applications and servers at Microsoft’s Data Centers Worldwide .Partner with MSIT SMD team to drive the storage consolidation & virtualization commitment across the DC’s. We are looking for candidate to lead, participate and collaborate on various projects of various sizes.

Roles and Responsibilities
• Proactive identification of problems in the storage infrastructure and working towards their resolution.
• Provide L3 support for Incident Management team and also provide escalation support for storage utility changes.
• Documentation : Own the storage utility documentation and TSG’s that will be used by Incident Management team
• Act as liason between Support and Engineering teams, and work closely with engineering teams on getting the emerging technologies into production.
• Do root-cause analysis for reactive problems reported up from the Incident Management teams.
• Trend incidents and analyze opportunities for incident reduction, process improvements and driving efficiencies where possible.
• Be able to run small to medium size efficiency projects (Six Sigma) within the team cutting across technical silos.
• Think creatively on areas where the Problem management effort can be focused for the business.
• Update existing TSGs/write new ones where needed.
• Write up professional PIR documents for major incidents and follow up with different business groups for completion of action items.
• Work across multiple groups/geographies and be able to build solid relationships.
• Promotes proactive and cooperative relationships with other operations analysts, implementation teams, tier 3 groups, infrastructure system managers, as well as IT managers and MS development team members.
• Accountable to global mid and high level managers, as well corporate users and data center clients.
• Responsible for special functions/projects as directed by management.
• Be able to support/write small scripts/tools needed to keep the Operations ticking smoothly.
• Document work according to laid down processes.

Qualifications and Certifications

Employees will have the skills, abilities, training and Certifications defined below or equivalent industry experience.


Resource Description
Operations Engineer Microsoft Competencies
Problem Solving/Analytical Skills
Strong Operations/Quality Background
Interpersonal Skills
Decision Making
Customer Focus
Communication Skills
Technical Drive and Passion

Resource Description Qualifications & Certifications
• MCSE – Windows 2003 Track
• MOF/ITIL Trained and Certified
• Managing HP & EMC clarion , DMX & VMAX
• Managing Cisco MDS & Brocade san switches.
• Windows Virtualization , VMM (Desirable)
• T-SQL & SQL DBA Skills (Desirable)
• Scripting Skills (Desirable)
• Six Sigma Green Belt Trained/Certified (Desirable)
• Should have strong IT operations background in mid to enterprise size environments and have experience in driving efficiency & automation projects.
• Deep technical expertise in Windows, storage & and tools. Good to have Data Protection and virtualization technologies as well as they all part of the utility group.
• Experience working with trend analysis, metric design and monitoring and cross-group project experiences preferable.
• Global experience (desirable)
• Strong communication skills – written and verbal



List the technical skills required for this position:
Technical:

• Basic windows administration
• Managing & Handling HP EVA’s & EMC (Clarion , DMX,VMAX) storage arrays
• Managing & Handling Cisco MDS & brocade san switches.
• Should know basics of NAS and should be able to handle it with ease.
• Should have good understanding on Latest storage technologies like (ILM, HSM, de duplication) etc
• Ability to handle & manage storage replications (Host side & Array side)
• Should be well versed with storage migration & storage consolidation techniques.
• Data Protection and virtualization skills (Desirable)
• SQL scripting (Desirable)
• Perl/Windows Scripting (Desirable)

Virtual Server Operations - Microsoft Corp Hyd

Company :  Microsoft  Corporation 

Location :  Hyderabad

Position Title:            

The virtual server Operations team is responsible for minimizing the adverse impacts of Incidents and Problems on the business caused by errors in the IT Infrastructure and initiate actions to prevent recurrence of incidents related to those errors and provide Health & welfare of the Virtual server environment.

Provide Enterprise virtual server utility Management support to Microsoft internal Business Unit IT customers in providing technical support activities for line of business and mission critical production applications and servers at Microsoft’s Data Centers Worldwide, help MSIT SMD team to drive the virtualization commitment across the DC’s. We are looking for candidate to lead, participate and collaborate on various projects of various sizes.

Roles and Responsibilities

·         Proactive identification of problems in the Virtualization infrastructure and working towards their resolution.

·         Provide L3 support for Incident Management team and also provide escalation support for virtual utility changes.

·         Documentation : Own the Virtual server technology documentation and TSG’s that will be used by Incident Management team

·         Act as liason between Support and Engineering teams, and work closely with engineering teams on getting the emerging technologies into production.

·         Do root-cause analysis for reactive problems reported up from the Incident Management teams.

·         Trend incidents and analyze opportunities for incident reduction, process improvements and driving efficiencies where possible.

·         Be able to run small to medium size efficiency projects (Six Sigma) within the team cutting across technical silos.

·         Think creatively on areas where the Problem management effort can be focused for the business.

·         Update existing TSGs/write new ones where needed.

·         Write up professional PIR documents for major incidents and follow up with different business groups for completion of action items.

·         Work across multiple groups/geographies and be able to build solid relationships.

·         Promotes proactive and cooperative relationships with other operations analysts, implementation teams, tier 3 groups, infrastructure system managers, as well as IT managers and MS development team members.

·         Accountable to global mid and high level managers, as well corporate users and data center clients.

·         Responsible for special functions/projects as directed by management.

·         Be able to support/write small scripts/tools needed to keep the Operations ticking smoothly.

·         Document work according to laid down processes.

Qualifications and Certifications

Employees will have the skills, abilities, training and Certifications defined below or equivalent industry experience.

Resource Description
Operations Engineer	Microsoft Competencies Problem Solving/Analytical Skills Strong Operations/Quality Background Interpersonal Skills Decision Making Customer Focus Communication Skills Technical Drive and Passion
Resource Description	Qualifications & Certifications ·   MCSE – Windows 2003 Track ·   MOF/ITIL Trained and Certified ·   Windows Virtualization , VMM ·   T-SQL & SQL DBA Skills (Desirable) ·   Scripting Skills (Desirable) ·   Six Sigma Green Belt Trained/Certified (Desirable) ·   Should have strong IT operations background in mid to enterprise size environments and have experience in driving efficiency & automation projects. ·   Deep technical expertise in Windows, windows virtualization technologies and tools . Good to have Data Protection and Storage technologies as well as they all part of the utility group. ·   Experience working with trend analysis, metric design and monitoring and cross-group project experiences preferable. ·   Global experience (desirable) ·   Strong communication skills – written and verbal

List the technical skills required for this position:

Technical:

·         Basic windows administration

·         Understanding of windows Virtual server technologies & VMM AD

·         Data Protection and Storage skills (EMC, Clarion) - Desirable

·         SQL scripting

·         Perl/Windows Scripting (Desirable)

Application Packaging - ADP Pune

Company ADP

Website : www.adp.com

Location: Pune
Experience: 3-7yrs
Position: MT/SMT ( Member Technical / Sr Member technical ) (No Lead Aspirants)

Utilize packaging automation tools (Wise Package Studio, App V Sequencing Tools), scripting tools, diagnostic tools, deployment tools, and various other related tools / technologies to achieve desired automated solutions.
Understand installation, configuration, and maintenance of operating systems, application software, computer hardware, peripherals, networks, and systems communications.
Work with internal groups such as Security, Network Engineering, Development, QA, Release management, Business Partners, and support, as needed.
Interface closely with vendors to resolve potential technical, application integration, and deployment issues or conflicts.
Develop setup, administer, and maintain the proper system environments and/or test labs in order to complete software integration testing and evaluations.
Utilize Application Packaging/Sequencing Life Cycle Management to track progress of automation solutions from engineering phases to production roll out phases.
Complete application packaging requests, as assigned, including package development, testing, and communications with requesters and quality assurance team.
Utilize virtualization technology to assist with engineering processes and testing processes as related to automated solutions.
Develop additional tools and utilities as needed to streamline engineering of automated solutions.
Produce technical documentation, test plans, performance benchmarks, and perform other related duties as assigned.


Please Note: Candidates must have a strong and hands on experience on Soft Grid OR MS APP V. They must have sequenced applications using these tools.